India

Testimonianze dal paese dove lo sviluppo software emerge più velocemente....

26 Ago 2009

RK Prasad, CEO di CommLab India, definisce un "decalogo" di criteri semplici per scegliere "quando" una formazione online serve. Dalle sue parole secondo me emerge una risposta: "praticamente sempre".

Instructional Systems contro Performance Support Systems
We have a tendency to solve all performance problems with training interventions,
even though a majority of performance-related issues are related to non-instructional interventions.

I think a performance support system or a job aid is appropriate when:

1. The task has to be done quickly
2. The task is not frequently performed
3. The task is complex, involves many steps, or has many details
4. The consequence of error is not tolerable
5. Performance depends on a large basis of information
6. Performance depends on knowledge, procedures, or approaches that may change
7. Performance can be improved through employee self-assessment and correction with standards in mind
8. There is high turnover
9. There is little time or few resources for traditional training

In these tough economic times, it makes a lot of sense to do some kind of study
to be more sure if the issue we examine can really be treated instructionally or we should just go for a simple job support.